Hyster enjoys a wonderful relationship with most of its clients due its focus on producing complete customer satisfaction through its world class production. Our objective is to anticipate the needs of every customer as well as address them with lift trucks which deliver the dependability, the value and the performance which they truly require.
Hyster fully believes in starting with the customer. The company performs annual focus groups and offers on-going voice of customer research that is conducted both on line and in the field. We have more than 400 design engineers to translate that input into smart designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make certain that the best equipment practices come together. Other advanced tools like for instance virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to ensure the lowest ownership cost and total reliability all of Hyster's equipment are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications so as to make sure that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total customer satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality All The Time
To initiate quality from the beginning, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage production flow. The MES coordinates line activities like for instance part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits actually hold each worker accountable for constant quality, along with the 5s workplace organization in place to help us accomplish it.
Hyster provides a variety of excellent features as standard with all our products. By remaining devoted to our focus on both safety and quality, and by being innovative from beginning to end, we deliver some of the best material handling machinery on the market. These are only some of the reasons Hyster has become a leader in the business.